Terms of use
Plain-English rules for using ETA. Last updated 21 October 2026.
ETA is not an emergency or personal safety service. Nobody monitors it. In an emergency, call 999.
The service
ETA (eta.me.uk) is provided by Steven Smith, free of charge, as it is. Alerts depend on your browser, your phone’s location, battery, signal and email delivery, and on the journey screen staying open. We do our best, but we can’t promise that any alarm will sound or any email will arrive, or arrive on time. Don’t rely on ETA where a missed or late alert could cause harm or loss — for example, keep another way to wake up for journeys that matter.
Your account
- You need to be 13 or over to create an account.
- Keep access to your email account secure — anyone who can read your email can sign in.
- You can delete your account at any time in the app.
Contacts
- Only add people who know you and would expect to hear from you.
- Don’t use ETA to harass, track, spam or deceive anyone, or to send alerts about other people’s journeys.
- We limit how many invitations and emails each account can send, and we may suspend or delete accounts that misuse ETA.
Live links
A live ETA link shows your latest position to anyone who has it, until the journey ends. Share it only with people you trust.
Our liability
Nothing in these terms limits liability that can’t be limited by law, such as for death or personal injury caused by negligence. Otherwise, because ETA is free and provided as it is, we aren’t liable for losses caused by an alert not working, such as a missed stop or a missed meeting.
Changes
We may change ETA or these terms. If the change is important we’ll say so on this page. These terms are governed by the law of England and Wales.
Questions: hello@eta.me.uk.